TENANTS ADVICE AND ADVOCACY SERVICE

The Northern Rivers Tenants Advice and Advocacy Service advises and advocates for tenants from Tweed Heads to Grafton. We are a free service providing information and advice to all tenants, including Private, Housing NSW, Community Housing, Aboriginal Housing and Caravan Park residents. 

We Provide:

• Telephone advice to tenants

• Education in tenants rights for community workers, tenants and groups

• Advice on going to the Consumer, Trader & Tenancy Tribunal

• Representation and advocacy for tenants in priority cases

How to Contact Us

Advice line hours 

Monday to Wednesday 9am to 2pm

Thursday 12pm to 3pm and 5pm to 7pm. 

CALL     (02) 6621 1022 or 1800 649 135.   

The Service receives a high volume of calls. Message bank operates outside of Advice Line hours, and when phones lines are busy.

Other tenants advice services:

Tenants Union Hotline   (02) 9251 6590  Monday ONLY 3pm - 6pm
Fair Trading NSW    133 220 

Information for tenants 

www.tenants.org.au

As of 31 January 2012, landlords must have water saving devices installed in rental premises. Read more under the News section.